IMPORTANT NOTICE CHANGE OF TELEPHONE NUMBER FOR THE OUT OF HOURS SERVICES.111
Same-day Saturday GP Access?
If you wake up with a chest infection, tonsillitis or thinking you need to see a GP that day,
Portsmouth Primary Care Alliance are running a same-day access GP service on Saturdays.
Simply call 111 from any phone. One of our doctors will call you back and if you need to be seen, they'll book you an appointment.
Do we hold the correct contact details for you?
It is import that you let us know when you change your address and telephone number.
Mobile Phone Numbers
Let us have your mobile phone number, we can send you reminders for your appointments and let you know any result which are normal.
JOIN OUR PATIENT PARTICIPATION GROUP
For information on Kirklands Patient Reference Group/Patient Survey Group look under the section Patient Reference Group or ask the receptionist on your next visit to the surgery.
All the minutes and action plans can be found under the Patient Group section on the right hand side of the screen.
Kirklands latest PPG Newsletter
NOT SURE WHAT SERVICES TO USE
see our Kirklands Medical Services Information Leaflet look under Minor illness and show my Health Information to help you decide.
URGENT CARE GUIDE `What to know, when to go' See our guide on the right hand side of this page under further information.
This surgery wil lbe closed on the following afternoons to allow our doctors, nurses and staff to attend educational events.
24th January 2018
28th February 2018
28th March 2018
25th April 2018
23rd May 2018
27th June 2018
25th July 2018
26th Spetember 2018
24th October 2018
28tyh November 2018
In case of an emergency please ring your surgery for contact details or contact out of hours on 111
Childhood Immunisations – the doctor, practice nurse and health visitor can advise you on appropriate immunisation prior to your appointment if you have any concerns.
The practice nurses offer a comprehensive service for travel advice and vaccination by appointment.
Dr Hockley offers a three year contraceptive implant insertion and removal service. Please feel free to book an appointment to discuss this with him.
We recommend that all women have a cervical smear following national guidelines.
You are advised to stop for your own good health and that of your family. Once you have made the decision to stop we are available for support and advice as required.
Blood Pressure – we would suggest that you have your BP checked at least once every three years. Zoe Girdis our prescribing pharmacist assists us with the management of our hypertension clinic.
Antenatal: Midwife Thursday 1.30pm – 3.00pm Doctor Tuesday 2.00pm – 3.00pm Doctor Wednesday 2.00pm – 3.00pm
Baby Immunisation Clinic: Tuesday – 10.30am – 12.15pmFriday – 1pm – 3pm
Please call between 2.00 and 5.30pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
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111 Copnor Road
GP Emergency Clinic
Basically for everything else which you think is urgent.
We run emergency Clinics every weekday from 9am to12.00pm.
We class as emergency any condition which is causing you concern or distress, usually new conditions or an old one which has got worse suddenly. For example:
You will be seen by the duty doctor or nurse as appropriate. There may be a small wait when we are busy but this is usually much less than you will find in Accident and Emergency.
We cannot deal with suspected fractures, wounds that need stitching or nosebleeds that won’t stop – these are best seen by Accident and Emergency or the Minor Injuries Clinic.
Unless your condition really needs hospital treatment, it is better for you to be seen in the G.P. Surgery – we have your records which tell us about your previous illnesses and any medicines which haven’t suited you in the past. You will usually be seen quicker in the G.P. Surgery than in A&E. If you go to A&E with a condition which could be seen in your G.P.Surgery this will cause delay for those who really do need hospital treatment.
Please keep the emergency clinic free for those who need it, don’t try to use it for routine appointments.
Our triage nurses offer telephone advice - between 8.30am and 12 noon, between 2pm and 6.30pm our receptionist would be happy to ask our doctors if you are unsure as to where would be the best place to go for your problem then please phone uson 023 92663368 and we will be happy to advise. Outside these hours advice can be obtained from the Out of hours Service 01962 718697 or NHS Direct 0845 4647.
EmergencyAmbulance Dial 999
When you think that the person’s life may be in danger without immediate treatment.
In all these cases dial 999 immediately
In other cases if you are not sure if an ambulance is needed then you are welcome to phone the Surgery for advice.
Please do not call an ambulance for minor illnesses or you may delay treatment getting to other people needing immediate help
But do not delay if you think the person’s life may be in danger
Queen Alexandra, Hospital, Cosham
Minor injuries unit - St Marys Independent Treatment Centre
Staffed mainly by Nurse Practitioners
Useful for minor accidents and illnesses – for example:
They cannot give a second opinion on a condition which has already been seen by a Doctor
Out of Hours Service
Urgent problems which can’t wait until the Surgery is open(Weekdays 08:00—18:30) call: Tel 0300 300 2012
This telephone help service is available 24 hours a day365 days a year. NHS Direct can give guidance and advice on most medical conditions and can be contacted on: Tel 111
Note: It is sometimes a good idea toring NHS direct if you are unsure if calling out of hours, emergency ambulances or attending the A&E department
Most Pharmacies have a qualified Pharmacist available,Pharmacist qualified to give general medical advice on various minor illnesses.However, if the Pharmacist is unable to help they will give advice on who you should see, this will generally be your GP.
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Monday 8.30am– 6.30pm
Tuesday 8.30am– 6.30pm
Wednesday 8.30am– 6.30pm
Thursday 8.30am – 6.30pm
Friday 8.30am – 6.30pm
Monday to Friday- 8.30am- 12.00pm -2.00pm-5.30pm
Monday to Friday- 8.00am- 8.30am – 12.00pm-2.00pm
Results between 2.00pm- 5.30pm
Monday 6.30pm – 7.00pm
Tuesday 7.30am – 8.00am
Wednesday 6.30pm – 7.00pm
Monday to Friday 9.00am-12.15pm- 4.00pm-6.15pm
Emergency appointments are available every morning.
Please telephone between 8.30am-11.00am
We also have a surgery available at 12.00pm one
day a week at Anchorage Park.
Antenatal: Thursday Midwife – 1.30pm – 3.00pm
Tuesday GP 2.00pm – 3.00pm
Wednesday GP 2.00pm – 3.00pm
Baby Immunisation Clinic:
Tuesday – 10.30am – 12.15pm – Friday – 1pm – 3pm
Patients stabilised on long-term medicines may request repeat
prescriptions, preferably with their computer printout in
writing, in person or by fax. For patients` safety we DO NOT
ACCEPT TELEPHONE PRESCRIPTION REQUESTS. The prescription will be ready for collectionafter two working days,
or can be posted if a SAE is included in the request.
Friday requests will not be ready until Tuesday afternoon.
Patients are encouraged to visit the surgery wherever possible.
If you feel a visit may be required please telephone the surgerybefore 11.00am on 023 92 663368
Antenatal and Child Immunisation Clinics are all held in theafternoons. Wart clinics and minor surgical procedures are carried out byspecial arrangement. Appointments forblood pressure care, diabetic management, asthma, well-women or
well-men advice are available in normal surgery times by all
the doctors and practice nurses.
HCSW –Giselle Arnold and Debbie Broad
The HSCW offer a blood taking service every morning from 8.30amto 12.noon appointments can be booked at the reception desk
New patient health checks should be booked with the healthcaresupport workers and you are asked to bring a urine specimen with you when youattend your appointment.
The practice teaches medical students and nursing students.
We are grateful for the consent and co-operation of patients.
The practice nurses Sharon Bushell,Tracey Dennis and Emma Handley areavailable daily by appointment. We alsohave two healthcare support workers, Giselle Arnold and Joy Goring who assistour practice nurses.
The triage nurses Alison Hornerand Lisa Sheppard are available five mornings a week to see patients who haveurgent problems. They may be able to deal with your problem either on thetelephone or in person.
Blood Pressure – we wouldsuggest that you have your BP checked at least once every three years. ZoeGirdis our prescribing pharmacist assistsus with the management of our hypertension clinic.
Cervical smears – we recommend thatall women have a cervical smear following nationalguidelines.
Childhood Immunisations – thedoctor, practice nurse and health visitor can advise you on appropriateimmunisation prior to your appointment if you have any concerns.
Pre-conception – beforeconceiving women can seek advice about pregnancy from the doctor or practicenurse by making an appointment
Stop Smoking Clinic
Smoking – you are advised tostop for your own good health and that of your family. Once you have made thedecision to stop we are available for support and advice as required. Ask at the reception desk if you would liketo book an appointment for our stop smoking clinic.
Travel vaccinations – thepractice nurses offer a comprehensive service for travel advice and vaccinationby appointment.
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