Please click on the link below for advice on finding the right service for you 

Find the right service guide 



Do we hold the correct contact details for you? mobile

It is import that you let us know when you change your address and telephone number.

Mobile Phone Numbers

Let us have your mobile phone number, we can send you reminders for your appointments and let you know any result which are normal.  


For information on Kirklands Patient Reference Group/Patient Survey Group look under the section Patient Reference Group or ask the receptionist on your next visit to the surgery.

All the minutes and action plans can be found under the Patient Group section on the right hand side of the screen. 


see our Kirklands Medical Services Information Leaflet look under Minor illness and show my Health Information to help you decide.

URGENT CARE GUIDE `What to know, when to go' See our guide on the right hand side of this page under further information.



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111 Copnor Road




Telephone02392 663368







GP Emergency Clinic


Basically for everything else which you think is urgent.

We run emergency Clinics every weekday from 9am to12.00pm.

We class as emergency any condition which is causing you concern or distress, usually new conditions or an old one which has got worse suddenly. For example:

  • Tonsillitis,
  • Chest infections
  • Sick children
  • Abdominal pains
  • Skin infections
  • Cystitis.


You will be seen by the duty doctor or nurse as appropriate. There may be a small wait when we are busy but this is usually much less than you will find in Accident and Emergency.

We cannot deal with suspected fractures, wounds that need stitching or nosebleeds that won’t stop – these are best seen by Accident and Emergency or the Minor Injuries Clinic.


Unless your condition really needs hospital treatment, it is better for you to be seen in the G.P. Surgery – we have your records which tell us about your previous illnesses and any medicines which haven’t suited you in the past. You will usually be seen quicker in the G.P. Surgery than in A&E. If you go to A&E with a condition which could be seen in your G.P.Surgery this will cause delay for those who really do need hospital treatment.

Please keep the emergency clinic free for those who need it, don’t try to use it for routine appointments.

Our triage nurses offer telephone advice - between 8.30am and 12 noon, between 2pm and 6.30pm our receptionist would be happy to ask our doctors if you are unsure as to where would be the best place to go for your problem then please phone uson 023 92663368   and we will be happy to advise. Outside these hours advice can be obtained from the Out of hours Service 01962 718697 or NHS Direct 0845 4647.


EmergencyAmbulance Dial 999


When you think that the person’s life may be in danger without immediate treatment.

For example:

  • Severe chest pain- particularly tight or crushing chest pain
  • Severe breathing difficulties
  • Suspected stroke – Face fallen on one side, unable to raise both arms, speech slurred.
  • Patient is unconscious or very drowsy
  • Overdose
  • Major accidents and fractures
  • Severe bleeding

In all these cases dial 999 immediately

In other cases if you are not sure if an ambulance is needed then you are welcome to phone the Surgery for advice.


Please do not call an ambulance for minor illnesses or you may delay treatment getting to other people needing immediate help

But do not delay if you think the person’s life may be in danger


Accidentand Emergency,

Queen Alexandra, Hospital, Cosham



Injuries: –

  • Wounds needing stitching, burns, broken bones.
  • Nosebleeds which won’t stop
  • Severe abdominal pains – but often best to seek advice from GP first


  Minor injuries unit - St Marys Independent Treatment Centre


Staffed mainly by Nurse Practitioners

Useful for minor accidents and illnesses – for example:

  • Cuts requiring stitching
  • Minor wounds
  • Cuts and grazes
  • Possible broken bones
  • Minor head injuries
  • Insect and animal bites.

They cannot give a second opinion on a condition which has already been seen by a Doctor


Out of Hours Service


Urgent problems which can’t wait until the Surgery is open(Weekdays 08:00—18:30) call: Tel 0300 300 2012




This telephone help service is available 24 hours a day365 days a year. NHS Direct can give guidance and advice on most medical conditions and can be contacted on: Tel 111

Note:  It is sometimes a good idea toring NHS direct if you are unsure if calling out of hours, emergency ambulances or attending the A&E department



Most Pharmacies have a qualified Pharmacist available,Pharmacist qualified to give general medical advice on various minor illnesses.However, if the Pharmacist is unable to help they will give advice on who you should see, this will generally be your GP.













Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website