IMPORTANT NOTICE CHANGE OF TELEPHONE NUMBER FOR THE OUT OF HOURS SERVICES.111
Same-day Saturday GP Access?
If you wake up with a chest infection, tonsillitis or thinking you need to see a GP that day,
Portsmouth Primary Care Alliance are running a same-day access GP service on Saturdays.
Simply call 111 from any phone. One of our doctors will call you back and if you need to be seen, they'll book you an appointment.
Do we hold the correct contact details for you?
It is import that you let us know when you change your address and telephone number.
Mobile Phone Numbers
Let us have your mobile phone number, we can send you reminders for your appointments and let you know any result which are normal.
JOIN OUR PATIENT PARTICIPATION GROUP
For information on Kirklands Patient Reference Group/Patient Survey Group look under the section Patient Reference Group or ask the receptionist on your next visit to the surgery.
All the minutes and action plans can be found under the Patient Group section on the right hand side of the screen.
Kirklands latest PPG Newsletter
NOT SURE WHAT SERVICES TO USE
see our Kirklands Medical Services Information Leaflet look under Minor illness and show my Health Information to help you decide.
URGENT CARE GUIDE `What to know, when to go' See our guide on the right hand side of this page under further information.
This surgery wil lbe closed on the following afternoons to allow our doctors, nurses and staff to attend educational events.
24th January 2018
28th February 2018
28th March 2018
25th April 2018
23rd May 2018
27th June 2018
25th July 2018
26th Spetember 2018
24th October 2018
28tyh November 2018
In case of an emergency please ring your surgery for contact details or contact out of hours on 111
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS Choices - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out more.
Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses. Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza viruses that the World Health Organization decide are most likely to be circulating in the coming winter.
Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect them from seasonal flu:
For more information on flu immunisation, including background information on the vaccine and how you can get the jab, see Seasonal flu jab.
HPA - Season Flu Guide
RCGP & RPS Joint Statement on Flu Vaccines
Seasonal Flu guide
Back Pain Factsheet on the causes, symptoms, treatment & prevention of back pain.
NHS Choices NHS information on back pain
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time.
NHS Choices Symptoms, causes, treatment and information
Patient UK Acute Diarrhoea in Adults
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
BBC Health - First Aid This site has information about how to react to common injuries and emergencies.
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
Home First Aid Kit All you need to know about preparing and storing your own first aid kit
111 Copnor Road
Telephone 02392 663368
Emergency Ambulance Dial 999
When you think that the person’s life may be in danger without immediate treatment.
In all these cases dial 999 immediately
In other cases if you are not sure if an ambulance is needed then you are welcome to phone the Surgery for advice.
Please do not call an ambulance for minor illnesses or you may delay treatment getting to other people needing immediate help
But do not delay if you think the person’s life may be in danger
Accident and Emergency,
Queen Alexandra, Hospital, Cosham
Minor injuries unit - St Marys Independent Treatment Centre
Staffed mainly by Nurse Practitioners
Useful for minor accidents and illnesses – form example:
They cannot give a second opinion on a condition which has already been seen by a Doctor
Out of Hours Service
Urgent problems which can’t wait until the Surgery is open (18.30 08.00hrs weekdays and all weekends including bank holidays) call: NHS 111
This telephone help service is available 24 hours a day 365 days a year. NHS Direct can give guidance and advice on most medical conditions.
Most Pharmacies have a qualified Pharmacist available; Pharmacists are qualified to give general medical advice on various minor illnesses. However, if the Pharmacist is unable to help they will give advice on who you should see. This will generally be your GP.
GP Emergency Clinic
Basically for everything else which you think is urgent .
We run Emergency Clinics every weekday from 9am to 12.00pm.
We class as emergency any condition which is causing you concern or distress, usually new conditions or an old one which has got worse suddenly. For example:
You will be seen by the duty doctor or nurse as appropriate. There may be a small wait when we are busy but this is usually much less than you will find in Accident and Emergency.
We cannot deal with suspected fractures, wounds that need stitching or nosebleeds that won’t stop – these are best seen by Accident and Emergency or the Minor Injuries Clinic.
Unless your condition really needs hospital treatment, it is better for you to be seen in the G.P. Surgery – we have your records which tell us about your previous illnesses and any medicines which haven’t suited you in the past. You will usually be seen more quickly in your G.P. Surgery than in A&E. If you go to A&E with a condition which could be seen in your G.P. Surgery this will cause delay for those who really do need hospital treatment.
Please keep the emergency clinic free for those who need it and don’t try to use it for routine appointments.
Our triage nurses offer telephone advice between 8.30am and 12 noon. Between 2pm and 6.30pm our receptionist would be happy to ask our doctors if you are unsure as to where would be the best place to go for your problem. Please phone us on 023 92663368 and we will be happy to advise. Outside these hours advice can be obtained from the NHS 111.
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